All orders from the United States, the European Union, and other locations are shipped from our local warehouse in Varna, Bulgaria.

Customers from the United States and European Union can order their jewelry without import taxes or duties.

Customers from outside of the United States and European Union will have to pay their local authority due taxes or duties. In many cases, our products are valued below tariff thresholds, so no charges will apply. Shipping fees and taxes will not be refunded for packages that are refused.

We ship your order within 1-3 business days after your purchase. Standard shipping takes 3-10 days to arrive.

Yes. After ordering your jewelry, we will send you an email with your order details.When your order is shipped, you will receive another email that includes your tracking number. You can also enter your order number and email at our Shipping Info page to check the delivery shipping status.

Yes. Purchases by all customers, regardless of their country of residence, are covered by a lifetime warranty that begins with the purchase date.

If your jewelry arrived with a defect, contact us at contact@madeofsilver.shop for a return within thirty days of receiving the order.

To change or cancel your order, contact us at contact@madeofsilver.shop with your order details and your request. We will try to hold the shipment, but if the order is already in transit, we will have to discount the shipping costs when we issue a refund for the cost of the items.